How to Create WhatsApp Templates with Dynamic Attributes

Creating WhatsApp templates with dynamic attributes in Fivegrid is a straightforward process designed to enhance your communication strategies. This step-by-step guide will help you create, manage, and optimize WhatsApp templates effortlessly.

Step 1: Create a New Template

1. Log into your Fivegrid account.
   

2. Click on "Templates" in the left menu and select "Create New Template."
   

3. Enter a unique name for your template.

4. Select template type. Choose the marketing or transactional template type based on your communication needs.

Step 2: Enter Template Content

1. In the message body field, input clear, concise, and meaningful content.
   

2. To add dynamic personalization, click on "Add Dynamic Attributes."
   

3. Select relevant attributes and insert them where needed within the messag

Step 3: Preview Your Template

1. Review the Preview Section to see how the message will appear to recipients on WhatsApp.
   

2. Double-check for accuracy in text, dynamic attributes, buttons, and images.
   

Step 4: Submit the Template

1. Once satisfied with your template, click the "Submit" button.
   

2. A confirmation message like "Template Created Successfully" will appear.
   

Step 5: Review and Live Status

1. Check the status of your template in the templates list:

   • In Review: The template is pending approval from the WhatsApp team.

   • Live: The template is approved and ready for use in workflows.
     
     

Templates can only be used in workflows once they achieve "Live" status

By following these simple steps, you can efficiently create, manage, and delete WhatsApp templates in Fivegrid. Leveraging dynamic attributes allows for personalized and impactful communication, streamlining your customer engagement process.

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